Your QA team is working. Test plans are in place. Automation is running. Bugs are being tracked.
So why do bugs still reach production?
Because activity isn’t accuracy. And coverage doesn’t always mean confidence.
When teams test the same systems week after week, they stop noticing the cracks. Old assumptions go unchallenged. Test cases become outdated. You end up testing what you expect — not what users might actually break. That’s not a process flaw. It’s a visibility issue.
Logins, checkouts, API chains — often skipped or oversimplified.
Automation checks code. It doesn’t check logic. Or user behavior. Or edge cases.
When features change fast, old tests fail quietly. Or worse — they pass when they shouldn’t.
No one owns the gaps — because everyone assumes someone else is watching.
It doesn’t replace your team. It empowers them. We come in with a fresh lens, deep technical diagnostics, and a ruthless commitment to truth. We show you where coverage is thin, where risk is high, and where silence is dangerous. No blame. Just clarity.
A QA audit is not about quantity — it's about quality. It’s a system check for the very process meant to protect your product. At Elite Support Solutions, we don’t just look for bugs. We look for the reason bugs survive.
If your users are finding bugs before your team does, it’s time to audit the process — not just the product.
